What effect does the new application have on the network? What impact does a release change have on the entire IT infrastructure? Are your resources being used to capacity, but an urgent problem has not been solved? With our Performance Care Service, we support you in overcoming existing problems and give you a clear view of your IT.
Performance Care Service
Performance problems cost money and nerves! And the current complexity of IT systems makes the search for the causes considerably more difficult. If you know exactly where the problem for poor quality lies, the problem can usually be solved quickly and with little effort.
Problems with performance quality
Problem Management Assistance
The focus here is on reducing incidents. To achieve this goal, Problem Management implements proactive and reactive measures. Thanks to our experience, we can relieve you efficiently and take a fact-based and neutral position. In this way, emotions can be captured and facts provided to resolve incidents. In addition to tracking and documenting the solution process, we guarantee that the problem-solving process continues.
Due to the challenges posed by digital transformation, many IT organizations are developing complex applications without considering the limits of the overall IT system. What effect does the new application have on the network and how do users experience it? Where does it reach its limits? We support you in the commissioning and optimization of performance-based applications in your distributed IT systems.
We support you quickly and comprehensively in answering questions and put your application through its paces in advance:
- You will find out what really slows down the application and where it can be optimized most effectively.
- Performance limits become visible and interfaces for digital transformation are monitored.
- Inconsistencies in terms of power fluctuations are resolved and long-term stability is achieved.
With our support, you don’t have to import a release blind.
In situations where time is of the essence and resources are not available to build up internal IT performance expertise, we carry out the necessary measurements for you and show you a detailed picture of the existing capacity situation. How high is the capacity utilization? Where are the peaks and bottlenecks? Do you have reserves? We record, analyze and report on the performance of components and services in distributed systems and provide answers to these questions.